Terms of Service

Last updated: July 25, 2026

These Terms of Service ("Terms") govern your access to and use of the LotFuzz platform, available at lotfuzz.com (the "Service"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

1. The Service

LotFuzz is a software platform that helps parking enforcement teams record parking violations, notify property contacts and tow companies, and manage related properties, personnel, and reports. The Service is a tool for documenting and communicating enforcement activity; it does not provide legal authority to enforce, tow, boot, or otherwise act against any vehicle.

2. Your Responsibilities

• You are solely responsible for ensuring that your parking enforcement activities — including towing, booting, stickering, and notices — comply with all applicable federal, state, and local laws, ordinances, signage requirements, and contractual obligations.
• You are responsible for the accuracy of the information you and your team enter into the Service, including violation records and photographs.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.
• You must be at least 18 years old to use the Service.

3. Accounts and Teams

Account administrators may invite team members and assign roles with different permission levels. You are responsible for the actions of users you add to your account. You agree to provide accurate registration information and keep it current.

4. Subscriptions, Trials, and Billing

• Paid plans are billed monthly in advance through our payment processor. Pricing is shown on our website and may change with at least 30 days' notice.
• New accounts may include a free trial period. At the end of the trial, continued use of the Service requires an active paid subscription.
• You may cancel at any time from your account settings. Cancellation stops future billing; access continues through the end of the period already paid. Fees already paid are non-refundable except where required by law.
• We may suspend accounts with unpaid balances after reasonable notice.

5. Your Data

You retain all rights to the data you submit to the Service, including violation records and photographs ("Customer Data"). You grant us a limited license to host, process, transmit, and display Customer Data solely to provide the Service. You can export your Customer Data at any time using the built-in export tools. Our handling of personal information is described in our Privacy Policy.

6. Acceptable Use

• Do not use the Service for any unlawful purpose, including harassment or unlawful surveillance.
• Do not attempt to probe, disrupt, or gain unauthorized access to the Service or its infrastructure.
• Do not resell, sublicense, or provide the Service to third parties except to users within your own organization and customers as the role system intends.
• Do not upload content that infringes the rights of others or contains malicious code.

We may suspend or terminate accounts that violate these Terms.

7. Availability and Support

We work to keep the Service available and reliable, but the Service is provided on an "as is" and "as available" basis without uptime guarantees. We may modify features from time to time. Planned maintenance and updates may cause brief interruptions.

8. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT RECORDS CREATED IN THE SERVICE WILL SATISFY ANY PARTICULAR LEGAL OR EVIDENTIARY STANDARD.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. THIS INCLUDES ANY CLAIMS ARISING FROM TOWING, BOOTING, OR OTHER ENFORCEMENT ACTIONS TAKEN BY YOU OR THIRD PARTIES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM AROSE.

10. Indemnification

You agree to defend, indemnify, and hold us harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your enforcement activities, your Customer Data, or your violation of these Terms or applicable law.

11. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access for material breach of these Terms after reasonable notice where practicable. Upon termination, we will make your Customer Data available for export for a reasonable period before deletion.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Palm Beach County, Florida.

14. Contact

Questions about these Terms? Contact us at mark@palmbeachdigitaldesign.com.